We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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The order came quick. Beautiful gown, but a size too big and front is low. I will order again a size down. Thanks
Amazing dress, I can recommend, I ordered size 10,I have 168cm, 65kg(bust 94cm, waist 80cm, hips 104cm) And fit perfect
Chic dress!
Perfect
Very happy, it is exactly like the picture
The dress is delicious! Delivery three weeks. On the parameters 88-67-95, height 174, a little large in the waist and hips. But I really liked it! Sequins do not pram. Thank you store!
merci
This was second time for me,good dress!
i received my dress on time and it was lovely
Thanks
❤❤❤❤❤❤❤
the dress is absoluty stunning and figure hugging. fits like a glove. so happy with my purchase.
Beautiful dress. Very pleased. I was a little worried about shipping time, as I need the dress for an occasion, but I spoke to the store and they were extremely helpful and understanding. They shipped it fast. It arrived safe and sound, and absolutely perfect. It is true to the size chart, well stitched and nice soft comfortable material with a full length slip liner. Very flattering, pictures to follow....
I ordered a small size and I received a M
absolutely beautiful fast delivery
I love my dress so much, was a bit skeptical before ordering it but i must confess it's lovely, if possible I would give it 20stars would recommend
Beautiful gown!
Beautifully, but slightly high. 168cm
liuks, atėjo per 2 sav.
fit perfectly, thanks store
Super beautiful just like the picture and i arrive super fast
Beautiful! He arrived much earlier than expected and is prettier than i imagined. Thank you very much
very beautiful dress even more prettier than the pic . love it very much .
fast shipped , very nice like pic
This dress is very very beautiful; i love it so much
Beautiful dress very stretchy. Very beautiful finish, length is perfect. I recommend!! Delivery in 2 weeks.
So Elegant so beautiful. Even better then on models photo. I love it!
I really love it! It's perfect!! I love it!
Ordered 03/10 and received 21/10 The dress is exactly the same as in the picture. I will recommend