SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
parfait
excelente
Bellísimo
Very swimsuit, identical to the one in the photograph, the fabric feels good, I arrive in time, recommended.
Swimsuit super. Only I cut these petals from the side, they were so televised ugly
Liked, tracked
beautiful, same as photo
Product Description, loved my purchase. Was a great little more will make adjustments
.
Muy lindo
Гарі купальники, співпадають з описом. Швидка доставка, замовила 25/08 отримала 6/09
доставка швидка (новою поштою), ношу розмір М, але замовила S і не прогадала - якраз. Купальник зав"язується на шиї, хоча по фото продавця - шлейки навхрест. Якість і кольори теж сподобались
fantástico!!!
Very beautiful, better than expected!
Za to čakanie to stalo :) kedze dojcim objednala som velkost XL radsej sadli perfektne :)
На 91 обх груди чуть великоват. Долго отправляли товар и долго шло
Прекрасный купальник! Мои параметры: 90-70-100. Размер М подошел
Fast shipping
Купальник полностью соответствует описанию и фото. Качество исполнения хорошее. На ОБ 95 см взяла М, сел купальник хорошо в бедрах. В груди немного великоват, но это ожидаемо (размер чашки у меня А), буду ушивать. Купальником довольна, очень)) Продавец отправлял купальник очень долго - 8 дней. трек отслеживался частично. В Беларусь посылка шла чуть больше месяца.
XL at 48 size was more. On big chest
very fast shipping! beautiful swimwear. size L fits ok for my 38 eur size. if it was an option for XL, it will be better.
Artículo de 10, es exactamente igual al de la foto, super bonitos el color esta genial y me queda estupendo la talla perfecta
Excellent swimsuit, sat well at 50 RR
Очень долго шёл товар, по фото он ярче чем в жизни.
The swimsuit looks just like the photo. Very nice and it looked great!
Very beautiful swimsuit
El traje de baño es muy bonito, exacto a la foto, PERO definitivamente la tabla de referencias para la talla no es correcta, sobre todo si eres de baja estatura, y el vendedor a pesar de que le dije mis medidas no me supo asesorar bien. Yo mido 156cm y mis medidas exactas son 90cm busto, 77cm cintura, 99cm caderas. Segun la tabla deberia de usar L pero compré uno de esa talla y me quedó enorme, ahora compré este M (que es la talla que uso normalmente), no me quedo mal pero aun asi en la cintura y caderas me queda un poco flojo aunque no se ve mal y creo que se puede arreglar, pero podria comprar talla S, asi que definitivamente la tabla de tallas es para mujeres altas, si eres pequeña como yo, escoge una talla menos!! El envio fue como 1 mes a Gran Canaria
Garno yakisniy, bottom finish Outdoor
Swimsuit is very beautiful
Everything came up normally. thanks to the store!
Very beautiful, perfect
Product doszedł within two weeks, recommend
ameiii ❤
I like it very much. Good material
Very good swimsuit, sizes fit, there are removable cups, the fabric is pleasant to the touch, does not shine through!
Got to Moscow in a month. Swimsuit chic. Sewn perfectly, nothing sticks out anywhere. Coloring as in the photo. Seller recommend. Be sure to order another couple of other colors
Very satisfied with the Jersey thank you
Perfect fit! Love the colors
Very nice jersey
A good swimsuit, thanks for the height of 175, L came up perfectly, came quickly
Size runs as normal. Beautiful swimsuit.
I sat down like a glove! I'm 48, chest 3, ordered XL
All so as the description, rozmiarowka OK.
So cute! looks just like the picture. I am VERY happy with my purchase.
Good material and how beautiful! I wear a 40 pants and chest a 104cm and I 've taken an XL so you don't squeeze
Ok
Beautiful, very nice, same as the picture. Nice.
Just like shown on the picture. Fast shipping! Great product.
Same as the photo
Very satisfied! Ordered size M, ideally sat down. I myself wear L. Long sent, but it came in 2,5 weeks.