We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Beautiful dress, well packed and very fast. The measures are uptight. Super recommend
This dress is amazing! Looks fantastic, doesn’t look cheap looks very expensive! Love the train of the dress! It is tie back, allowed to adjust some more bigger or smaller , usefull ! I usually wear a size 6 but I went up a size since I carry my extra weight in my middle and it fits like a glove! I’m so excited to wear this to the ball in a few weeks!
Oh my goodness I love this dress. It fit me like a glove. My only regret is I was not able to wear it as someone needed it more than me in a crisis (maid of honor) situation. I am a size 10 by the chart but I bought this in a 8. This other person was a size 6 by the size-chart yet it fit her like a glove too!!!! I will definitely be ordering another dress in a different color for my next grand occasion
Thank you for the Beautiful dress..
I really like my dress thanks
Very beautiful dress
The dress was perfect !! Thank you so much !!
The dress was amazing. I was super happy that it came in time. Thank god.
This dress is amazing. It's comfortable, and the measurements provided are 100% accurate.
Dress looked just like pic. I ordered my dress big just to make sure it fits.
This dress looked just like the picture and it was beautiful
Really loved it, the stores were very patient and kind with me.
The dress is gorgeous!!
Hi , like the dress it is very beautiful. ,the size fit normally. I recommend. to buy from this store. Thanks
Beautiful dress i love it 5 stars
The dress was perfect !! Thank you so much !!
This dress is really good - especially considering the price!
This dress was amazingly comfortable and very
Thank you Excellent service.
This dress was absolutely everything!It was elegant and classy.I am rating this experience a 6 star.
so overwhelmed! it's so much better than expected! well made, excellent fabric and amazing attention to detail!
Hi , like the dress it is very beautiful. ,the size fit normally. Thanks
Very beautiful dress and the store is very nice and best seller you love to order from them again
The dress is absolutely gorgeous . Great store and communication
Love love it! Fit me perfectly.
It is ABSOLUTELY beautiful!
The item is perfect and fits exactly right!!!
OMG this is the most beautiful dress ever and the greatest store.
Dress is exactly the same. is really beautiful. i am so Happy . thank you
Perfect thank you
great store answers all questions I will buy more
the dress is more beautiful than the picture. I love my dress so much I got what I want now. Thank you so much
Like the picture, just perfect.
Good product. Very fast. Very profesional store. Thanks
I did some adaptation to my figure but I'm very satisfied. It worth to buy it.
Beautiful dress,Thanks store
It's amazing!!!!!! I love love love it. wish I could give 10 stars!!
Great product exactly as described 5 star store.
Excellent