SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivery for 2 weeks in Perm, corresponds to the description
Swimsuit is excellent, the order came in about 15 days, to the Post Office. On the parameters 81-60-90 ordered M, perfectly suited, the top is adjusted by the strings behind, melting sat down Super, nowhere does it pass
Super! The color is bright, sat perfectly!
Заказ пришёл быстро до Московской области за 2 недели. Второй раз заказываю купальник у этого продавца. Очень довольна.
Excellent swimsuit, took its size as usual, everything came up, came quite quickly
The goods received very quickly, 17.07.2020 ordered, 27 has already come to the Mail. Everything is very good. Thank you very much
Размер 44 отлично села М, до Перми за 20 дней
Swimsuit like. M size at 40 спл excellent
Хороший купальник ,размер с сел хорошо,Трусы немного большеваты,дошло быстро до Спб
Très contente ravie expédition rapide taille correcte
Very beautiful, well sewn and good material. Lycra double. Back gorgeous. Underwear reduced
A good swimsuit, corresponds to the size!
size is perfect and very quick delivery..i love it!!! and this color so beautiful
Good swimsuit, interesting model Recommend
Material is excellent, I liked the swimsuit thank you
The top of the swimsuit is Toch in the touch as pictures. The bottom is slightly more than on the pictures. Not really straight bikini. The fabric is very pleasant.
Very cool swimsuit!!! She took a teenage daughter. Pop 50 R., chest B, sat perfectly! Color Bomb!
Took HHL at 85 D, was not enough, very sorry, and so cool, came quickly, I strongly advise, but to the third size
Norms
Swimsuit beautiful, bright. At its 46 size, OG 94 OB 98 ordered L, sat well, the only thing with cups in the chest is not very well sitting, without them better.
Very beautiful
Looks great, nuclear Blue
Excellent swimsuit, the color is exactly the same. I'm happy
2 weeks to St. Petersburg. The size approached 95-65-95. Panties do not stretch at all
good
Excellent, as described and shown. Intense green, beautiful! Soft fabric. I arrive in less than a month in Uruguay. Recommended
Girls, what he is cool. take it will not regret. on the parameters 93-62-98 liters would be better.
A good swimsuit, the color is bright!
Swimsuit corresponds to the picture from the store, Color rich yellow, camera and home lighting do not transmit it. Inside the password cups, a little shine through, and so, everything is good, there is nothing to complain about. Fit in size.
The bottom part is smaller
Swimsuit is very cool!
I thought it was red, but received a pink. OK at least came, serve me and the fabric and workmanship are good.
really great bikini. lovely colour. recommend buy one size bigger then usual size .
The color is bright beautiful. Delivery to Moscow 2.5 weeks. 89-64-89. Chest 3KA. Took M. The size clearly approached. And a cup and panties. Tie at the bra and back and neck with a large margin
super
A good swimsuit, 85 breasts, 96 hips sat perfectly, the fabric is dense, let's see later how to behave in the water
This swimsuit is now my favorite! Approached perfectly in all respects. I ordered the size s for the parameters 79/65/86. The color is slightly paler than in the picture. Everything is fine. Waited about 3 weeks.
26.8.-25.9.2019; very nice, Nice colour
Thank you, it was less than a month
Delivery of a swimsuit 3 weeks to the orenburg region. Swimsuit looks like in the picture
Great swimsuit!!!!!!! It came quickly, to a new mail, packed normally!
Unfortunately it was small
Falls out if size 40 (L) Dutch size. Sitting called too small cups in which I there from have taken off.
Good material, looking nice, fast delivery.
Swimsuit is very cool!!!
Well sits, comfortable
Finally, a cool swimsuit, and panties and top are wonderful, took less than a month, ordered more, thanks
Bikini very beautiful! Finish well made comes with lining, size was asked Only use For Brasil gave right, delivery was very fast just 15 days for Brazil I believed that come so fast! Seller was very attentive I recommend this shop
Everything came up, the wife is delighted!!
Cool swimsuit! On my 84-70-91 size m sat perfectly (the top can be on the chest more, and the bottom back to back) delivered for two weeks by courier of a new post. Thank you very much to the store!