SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I liked everything!
It is better to take on a larger size, tight, otherwise-beautiful
Well approached the parameters 86-65-100 and height 175, thanks for the swimsuit, I'm waiting for the summer)
The bikini is perfect, i will order other colours too!
Perfectly Fit
Shipping incredibly faster yo
I like it! My parameters are 92-72-102cm and 185cm in height. The top stays good, doesn’t move with my moves. The bottoms are quite tight, but will be fine after I get into the water.
Swimsuit Super. came in 10 days. I wear M and everything came perfectly☺& Middot;☺* And an elastic band as a gift, a pleasant bonus)
great product for this price! I recommend
Very quickly came the goods. In a week! The color is very bright.
Very cool swimsuit! Fast delivery to St. Petersburg, I'll order a couple more! On the size of 44-46-l perfectly sat down! Thank you love you !!!
I'm happy with the swimsuit, I went very quickly to Moscow. Ordered 11.11, received 18.11. Size M at 78/65/92/168 sat well: neither presses nor weighs. Swimsuit is not drip white, it is rather white, which is closer to milk, but it is even a plus. Advise!
Everything is cool, came in 10 days
A beautiful swimsuit, the unlikely is true, delivered very quickly
Swimsuit sat perfectly, bright, sewn neatly. Got there quickly. It's very nice that the store put in a gift rubber band)
I'm very happy))) came quickly! On the parameters 86-64-91 sat perfectly! The top holds well. As a gift, the store put an elastic band for hair))) Thanks
very nice :)
Material perfect, I hope it will fit, it's a gift
I order the second swimsuit, I like it very much
Swimsuit looks really Hood, I mean especially plants.
Panties are not very
Came very quickly, small
Excellent swimsuit for 500 R.
Good swimsuit
Very cute bikini, it's beautiful, I arrive at estimated time (3 weeks) it's not transparent and it's tight, to be very skinny I'm excellent. It came with a little gift.
Great customer service
Very fast delivery. 1 or 2 weeks to Moscow. Good swimsuit
The best swimsuit that I bought!!
Bit bolshevat
This is my love! I order 2 times. First Red took, the top is adjustable, and the melting a little stuck, but not critical, this time I took M on my 42-44, perfect! Color saturated. Fabric is good.
Thank you very much store!
Swimsuit is very cool, it sits what you need. At its size s took m so that the swimming trunks were comfortably planted. The bodice is adjustable in volume
Came for a week in Omsk swimsuit is wonderful, I'm in the car
Nice swimsuit
I'm size 10 and D cup for UK. The large fited well but lil tight on the top
Panties are small ....
Cool swimsuit as in the photo size with but the melting is a little big at all
A good swimsuit, some where the threads stick out. Cups in the kit are not suitable for those who have breasts, since they are round and the chest from below begins to fall out and looks strange from above (the problem is solved by taking out the cups). But it will not work at all for those who have 3-4 Size-everything will fall out.
Excellent in all respects swimsuit. But keep in mind-one size is small, order a larger size
The bottom of the swimsuit is big on the hips 86 cm, the top is okay
Happy with them!
Great swimsuit. Arrived 10 days before the MSC
Very good fabric, the top a little small but it's perfect everything very nice and I come fast. Size M
What was needed. Many thanks... successful sales...
Height 158, parameters 85-60-89. Size M sat perfectly, especially on the full stomach by the evening.) Fabric in the hem, stretches well. The purchase is very satisfied.
Nice swimsuit
Received in 10 days. Pretty model pretty color
Delivery is very fast, weeks 2.5. Swimsuit-Super. On the volume of 92,68,94 took L. Sat down super. Thanks store
Cool but at 48 small, ordered L
Approached well on the hips 96 cm and chest 94 cm