We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
nice comfortable shoe.. heel is not as high as i thought but still cute
Very happy with my purchase
Take a smaller size!!! on a very wide leg, over time, the silicone stretches and the leg flies out (sandals are made on 4. but the price is not great. Came quickly. to Ekaterinburg for 2/3 weeks
took awhile to come
hermosa me encanta
produto chegou um bocado depois do tempo. Com alguns defeitos. o salto nao é como na imagem , é um pouco pequeno.
Very comfortable, and beautiful, do not worry about the size in size. On my 37 - 37 sat perfectly
Very cute shoes. I wear US size 9 wear i wear flats and a size 10 when it’s heels. Size 10 was the left fit even the straps whereby tight. Took over 3 months to arrive though
Very good item!
Cute better than expected
Шли в Приморье ровно месяц, качество сносное, за эти деньги
Well but size not my size, I'm 40/41 and I receive a 39
Shoes are bright, beautiful. Just like I wanted to. Let's see how I'm wearing. There are shocks of course. Norms in general. The picture can be seen. That's the price.
Took 6 weeks to get here. They are very comfortable and secure. Heel is not as high as I Expected. Overall satisfied
Very comfortable and beautiful clogs
Thought the heel was a lil more higher
I’m really happy with my order,the shoes fit perfect and I’m glad I didn’t get a larger size or else they would’ve been too big so I got my regular size ...I do recommend this store
Excellent. everything as described by the store.shoes in size,super comfortable
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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